Voluntary organisations invited to shape Richmond's mental health support approach
8 October 2026 · By Boroughly editorial — AI-assisted, human-reviewed.
Richmond Council is asking voluntary sector organisations to share their experience and ideas to help shape a new approach to supporting people with co-occurring mental health and drug or alcohol needs.
The initiative is built around a 'No Wrong Door' principle — the idea that anyone reaching out for help should receive a coordinated, compassionate response regardless of which service they first contact, rather than being turned away or passed from agency to agency.
The council wants to hear from organisations working across mental health, substance use, homelessness, housing, health and social care. Responses will be used to identify what is working well, where the gaps and barriers are, and how referral pathways between services could be improved.
The survey is open until Friday 30 October 2026, giving organisations just over three weeks to respond. It is aimed specifically at those working in the voluntary and community sector rather than individual residents, though the outcomes will directly affect how people across the borough access support.
For organisations that have first-hand knowledge of how current services join up — or fail to — this is a meaningful chance to feed practical insight into future planning. The survey and further information are on the council's news page. Richmond Council — No Wrong Door survey